Personal information
When you create an ORBAIC account, contact us, participate in an ORBAIC programme or use certain platform features, we may collect personal information that you provide directly to us.
This information may include your name, email address, username, country, language preference, support messages and other details required to create, secure and manage your account.
We may request additional information where reasonably necessary for identity verification, fraud prevention, security checks, eligibility confirmation or compliance with applicable legal requirements.
Usage information
We may collect information about how you interact with ORBAIC websites, applications and services.
This may include pages visited, buttons selected, session duration, referral source, application events, feature usage, reward activity, support interactions and technical errors.
Device and technical information
We may collect technical information such as your browser type, operating system, device type, application version, language, time zone, IP address and approximate location derived from your IP address.
This information helps us maintain security, diagnose technical issues, prevent abuse and improve compatibility across supported devices.
Wallet and blockchain information
Where an ORBAIC service supports blockchain features, we may process public wallet addresses, public transaction identifiers, network activity and other information that is already visible on a public blockchain.
ORBAIC will never ask you to provide your private key, wallet recovery phrase or seed phrase.